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Noticeboard

 CORONAVIRUS

If you develop symptoms of cough or fever please do not attend the surgery.

Northern Ireland now has full access to the NHS Helpline, telephone number 111.

For up to date information regarding Coronavirus please click on www.publichealth.hscni.net

To help reduce the potential spread of infection, we are advising ALL patients to phone before coming to the surgery.   When you ring us, the receptionist will ask you some questions to determine your condition.  Some of the questions may include if you have a temperature or cough.  These questions help us to determine the best action to take but also helps protect our staff and other vulnerable patients. 

If you have an urgent medical condition please telephone the surgery and a GP will ring you back.

If you require an acute or a repeat prescription please order using the link below, or by emailing reception.z00457@gp.hscni.net or by ringing our prescription line on 02838326444.

Wynne Hill Surgery Video Consultation

Our pilot scheme has been successful and is now available to all patients with high temperature and/or new continuous cough who have an existing health condition, problems with their immune system or very serious symptoms as per Public Health guidance.  Please not this is at the discretion of the GP.

Download how our video consultations will work

Further information on how to connect to your video consultation with your GP can be found at https://www.accurx.com under "Information for Patients"

GPs at Wynne Hill Surgery are committed to providing care throughout the current coronavirus threat.   From 12 March 2020 you will be unable to book routine appointments.   We apologise for the inconvenience this may cause but these measures have been put in place for your safety.

Gps will not be issuing sick lines or letters for employers in regards to absences due to Covid-19.  An isolation note is all that is required and this can be found at:

https://111.nhs.uk/isolation-note

Out of Hours
If you need a doctor urgently after normal working hours please telephone 02838399201.  A receptionist will take your details and the doctor will then phone you back to arrange an appointment.

Home Visits
This is available to patients who are too ill to travel to the surgery.  Please phone the surgery before 11am and give us as much information as possible to the receptionist regarding your problem

Appointments
To make an appointment contact the surgery during working hours.  Emergency medical problems will always be seen.  If you need to cancel your appointment please let us know by emailing Reception.Z00457@gp.hscni.net

Freedom of Information

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005. The Act sets out exemptions to that right and places certain obligations on public authorities.

FOI replaced the Open Government Code of Practice, which has been in operation since 1994.

Data Protection and FOI – how do the two interact?

The Data Protection Act 1998 came into force on 1 March 2000. It provides living individuals with a right of access to personal information held about them. The right applies to all information held in computerised form and also to non-computerised information held in filing systems structured so that specific information about particular individuals can retrieved readily.

Individuals already have the right to access information about themselves (personal data), which is held on computer and in some paper files under the Data Protection Act 1998.

The right also applies to those archives that meet these criteria. However, the right is subject to exemptions, which will affect whether information is provided. Requests will be dealt with on a case by case basis.

The Freedom of Information Act and the Data Protection Act are the responsibility of the Lord Chancellor’s Department. A few of its strategic objectives being:

  • To improve people’s knowledge and understanding of their rights and responsibilities
  • Seeking to encourage an increase in openness in the public sector
  • Monitoring the Code of Practice on Access to Government Information
  • Developing a data protection policy which properly balances personal information privacy with the need for public and private organisations to process personal information
The Data Protection Act does not give third parties rights of access to personal information for research purposes.

The FOI Act does not give individuals access to their personal information, though if a request is made, the Data Protection Act gives the individual this right. If the individual chooses to make this information public it could be used alongside non-personal information gained by the public under the terms of the FOI Act.



 
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