Noticeboard

 CORONAVIRUS

If you develop symptoms of cough or fever please do not attend the surgery.

Northern Ireland now has full access to the NHS Helpline, telephone number 111.

For up to date information regarding Coronavirus please click on www.publichealth.hscni.net

To help reduce the potential spread of infection, we are advising ALL patients to phone before coming to the surgery.   When you ring us, the receptionist will ask you some questions to determine your condition.  Some of the questions may include if you have a temperature or cough.  These questions help us to determine the best action to take but also helps protect our staff and other vulnerable patients. 

If you have an urgent medical condition please telephone the surgery and a GP will ring you back.

If you require an acute or a repeat prescription please order using the link below, or by emailing reception.z00457@gp.hscni.net or by ringing our prescription line on 02838326444.

Wynne Hill Surgery Video Consultation

Our pilot scheme has been successful and is now available to all patients with high temperature and/or new continuous cough who have an existing health condition, problems with their immune system or very serious symptoms as per Public Health guidance.  Please not this is at the discretion of the GP.

Download how our video consultations will work

Further information on how to connect to your video consultation with your GP can be found at https://www.accurx.com under "Information for Patients"

GPs at Wynne Hill Surgery are committed to providing care throughout the current coronavirus threat.   From 12 March 2020 you will be unable to book routine appointments.   We apologise for the inconvenience this may cause but these measures have been put in place for your safety.

Gps will not be issuing sick lines or letters for employers in regards to absences due to Covid-19.  An isolation note is all that is required and this can be found at:

https://111.nhs.uk/isolation-note

Out of Hours
If you need a doctor urgently after normal working hours please telephone 02838399201.  A receptionist will take your details and the doctor will then phone you back to arrange an appointment.

Home Visits
This is available to patients who are too ill to travel to the surgery.  Please phone the surgery before 11am and give us as much information as possible to the receptionist regarding your problem

Appointments
To make an appointment contact the surgery during working hours.  Emergency medical problems will always be seen.  If you need to cancel your appointment please let us know by emailing Reception.Z00457@gp.hscni.net

Accessibility Statement for My Surgery Website

This website is owned and updated by the business it represents. However the tools to edit it and add content are maintained by My Surgery Website (MSW). As MSW we have prepared this statement as it is our aim for as many people as possible to be able to use this website. We have integrated an accessibility tool called Userway in to this product which means you should be able to:

  • Navigate the website using a keyboard
  • Navigate the website using a screen reader
  • Increase text size
  • Pause website animations
  • Highlight all links in website content
  • Convert text to dyslexia friendly and visually impaired fonts
  • Increase text spacing
  • Alter the colour contrast of website elements
  • Increase size of cursor

We’ve made the website compatible with other accessibility tools and plugins such as Browsealoud, and others. This mean you should also be able to

  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Call or email us

Email: enquiries@mysurgerywebsite.co.uk

Tel: 0333 433 0021

We’ll consider your request and get back to you in 28 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

My Surgery Website
Indigo House
Sussex Avenue
Hunslet
Leeds
LS10 2LF

Email: enquiries@mysurgerywebsite.co.uk

Report all accessibility issues for My Surgery Website via email to enquiries@mysurgerywebsite.co.uk with the email subjects “Accessibility Problem”.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Northern Ireland

The Equalities Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

My Surgery Website is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non accessible content

My Surgery Website is a content management system provided for users to manage and update their own website content and while we provide tools, guidance and ongoing education for our users to improve accessibility we ultimately have no control over the content the owner of the website can add.

Link Description

Some users fail to specify the link destination on some external link descriptions. WCAG 2.1 criterion 2.4.4 (Link Purpose in Context) – deemed as disproportionate burden.

Inline Styling

Some content contains inline styling. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

Content that’s not within the scope of the accessibility regulations

My Surgery Website is a content management system provided for users to manage and update their own website content and while we provide tools, guidance and ongoing education for our users to improve accessibility we ultimately have no control over the content the owner of the website can add.

We know that:

  • some user inserted video streams do not have captions
  • functionality inserted into the website via iframes by the user may not achieve accessibility guidelines

Audio Captions

YouTube fails to show audio descriptions as default. This fails WCAG 2.1 success criterion 1.2.5 (Audio Description).

The information is from third party software and added via an iframe on to our site. There is a setting option to turn on audio description via the video.

How we tested this website

This website was last tested on 16th September 2020. The test was carried out by My Surgery Website. We tested the site using the Chrome extension application WAVE. The website also went under manual testing.

We tested:

Our main website platform

  • all templates
  • all default colour combinations available via the platform
  • all widgets

This statement was prepared on 16th September 2020. It was last updated on 16th September 2020.

 
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