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Noticeboard

Lunch Time Closing

As of Monday 29th January 2018 the surgery will be closing from 12.50pm until 1.50pm.  If you have an urgent medical problem during this time please telephone the surgery and follow the instructions or ring the doorbell located at the surgery doors.   This is only for urgent medical problems.

Please note prescriptions will not be given out during this hour

Out of Hours
If you need a doctor urgently after normal working hours please telephone 02838399201.  A receptionist will take your details and the doctor will then phone you back to arrange an appointment.

Home Visits
This is available to patients who are too ill to travel to the surgery.  Please phone the surgery before 11am and give us as much information as possible to the receptionist regarding your problem

Appointments
To make an appointment contact the surgery during working hours.  Emergency medical problems will always be seen.  If you need to cancel your appointment please let us know by emailing reception.457@whs.gp.n-i.nhs.uk

Confidentiality

The practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases Anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.



 
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